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Does Silicon Valley Have a Contract-Worker Problem?
Earlier this year, I hired a house cleaner. I wouldn't have done so normally, but my place was a mess, I was busy at work, and I saw an offer on Facebook that looked too good to be true — a San Francisco start-up called Homejoy was offering home cleanings in the Bay Area for $19. (Not $19 per room or $19 per hour. Just $19.) So I booked an appointment through Homejoy's website, and a day later, a young man showed up at my door.
As the cleaner laid out his tools, we made small talk, and I asked him where he lived. "Well, right now I'm staying in a shelter in Oakland," he said. I paused, unsure if I'd heard him right. A shelter? Was my house cleaner — the one I'd hired through a company that has raised $40 million in venture-capital funding from well-respected firms like Google Ventures, the one who was about to perform arduous manual labor in my house using potentially hazardous cleaning chemicals — homeless?
He was, as it turned out. And as I told this story to friends in the Bay Area, I heard something even more surprising: Several of their Homejoy cleaners had been homeless, too.
To explain why it's possible for a cash-flush tech start-up to have homeless workers, it helps to know that the man I hired through Homejoy wasn't a Homejoy employee at all. That's because Homejoy doesn't employ any cleaners — like many of its peer start-ups, it uses an army of contract workers to do its customers' bidding. To hear Homejoy tell it, it's simply the digital middleman that allows people seeking home-cleaning services to find people willing to do it. The worker dusting off a bookshelf might look like he works for Homejoy, when he's really the sole employee of John Smith, LLC. As the Washington Post wrote, "Homejoy is just organizing the masses of people who already offer their cleaning services independently."
With Uber valued at $18 billion, Airbnb valued at $10 billion, and new imitators popping up daily, Silicon Valley is clearly infatuated with the middleman model. A recent study by venture-capital firm SherpaVentures, which has invested in start-ups like Washio (Uber for laundry), BloomThat (Uber for flowers), and Shyp (Uber for packages), estimated that venture capitalists invested $1.6 billion in so-called "on-demand" start-ups in 2013 alone. SherpaVentures predicts that so-called "freelance marketplace" or "managed-service" labor models used by these companies are poised to transform industries like law, health care, and investment banking, and that fewer people have traditional full-time or part-time jobs as a result. This, in the firm's mind, is a good thing.
"Perpetual, hourly employment is often deeply inefficient for all parties involved," the report reads.
But increasingly, critics argue that the freelance model is being abused, with workers being treated as if they were on payroll without getting any of the benefits afforded to payrolled employees. Some Silicon Valley insiders are beginning to worry that start-ups' overreliance on contract workers could come back to haunt them if they run afoul of longstanding labor rules. If that happens, these high-flying disruptors could be facing serious disruption themselves.
One former Homejoy cleaner who asked to remain anonymous because he feared reprisal from his current employer told me that when he signed up for Homejoy, he was issued a cleaning kit and a uniform and given a training session at a Homejoy employee's house. The company, he said, let him make his own schedule, but encouraged him to work certain days rather than others. And although he gave Homejoy credit for letting him work without any prior professional cleaning experience, he now takes issue with the company's policy of not covering independent contractors if, for example, they get injured on the job.
"Quite frankly, I don't think that's fair," the former cleaner said. "At every organization I've worked for, I considered myself an employee."
As the cleaner laid out his tools, we made small talk, and I asked him where he lived. "Well, right now I'm staying in a shelter in Oakland," he said. I paused, unsure if I'd heard him right. A shelter? Was my house cleaner — the one I'd hired through a company that has raised $40 million in venture-capital funding from well-respected firms like Google Ventures, the one who was about to perform arduous manual labor in my house using potentially hazardous cleaning chemicals — homeless?
He was, as it turned out. And as I told this story to friends in the Bay Area, I heard something even more surprising: Several of their Homejoy cleaners had been homeless, too.
To explain why it's possible for a cash-flush tech start-up to have homeless workers, it helps to know that the man I hired through Homejoy wasn't a Homejoy employee at all. That's because Homejoy doesn't employ any cleaners — like many of its peer start-ups, it uses an army of contract workers to do its customers' bidding. To hear Homejoy tell it, it's simply the digital middleman that allows people seeking home-cleaning services to find people willing to do it. The worker dusting off a bookshelf might look like he works for Homejoy, when he's really the sole employee of John Smith, LLC. As the Washington Post wrote, "Homejoy is just organizing the masses of people who already offer their cleaning services independently."
With Uber valued at $18 billion, Airbnb valued at $10 billion, and new imitators popping up daily, Silicon Valley is clearly infatuated with the middleman model. A recent study by venture-capital firm SherpaVentures, which has invested in start-ups like Washio (Uber for laundry), BloomThat (Uber for flowers), and Shyp (Uber for packages), estimated that venture capitalists invested $1.6 billion in so-called "on-demand" start-ups in 2013 alone. SherpaVentures predicts that so-called "freelance marketplace" or "managed-service" labor models used by these companies are poised to transform industries like law, health care, and investment banking, and that fewer people have traditional full-time or part-time jobs as a result. This, in the firm's mind, is a good thing.
"Perpetual, hourly employment is often deeply inefficient for all parties involved," the report reads.
But increasingly, critics argue that the freelance model is being abused, with workers being treated as if they were on payroll without getting any of the benefits afforded to payrolled employees. Some Silicon Valley insiders are beginning to worry that start-ups' overreliance on contract workers could come back to haunt them if they run afoul of longstanding labor rules. If that happens, these high-flying disruptors could be facing serious disruption themselves.
One former Homejoy cleaner who asked to remain anonymous because he feared reprisal from his current employer told me that when he signed up for Homejoy, he was issued a cleaning kit and a uniform and given a training session at a Homejoy employee's house. The company, he said, let him make his own schedule, but encouraged him to work certain days rather than others. And although he gave Homejoy credit for letting him work without any prior professional cleaning experience, he now takes issue with the company's policy of not covering independent contractors if, for example, they get injured on the job.
"Quite frankly, I don't think that's fair," the former cleaner said. "At every organization I've worked for, I considered myself an employee."
Volunteers will gather to clean coastline on Saturday
SARASOTA COUNTY - From the shoreline to the gulf floor, scuba diver Greg Vine has removed a smorgasbord of discarded and jettisoned junk from local coastlines over the years.
Fishing lines, whiskey bottles, golf balls, even a .22-caliber revolver — that one he turned over to police — the list of waste retrieved by Vine is as long as it is varied. But all of the items he’s collected share an underlying principle: each were polluting the environment.
“It’s not only disgusting,” Vine said of the rubbish. “But the wildlife has to live with our mess.”
It’s for that reason that he and other members of the Nokomis-based Suncoast Reef Rovers scuba diving club have been cleaning Service Club Park in Venice for more than 15 years. On Saturday morning, the Suncoast Reef Rovers will scour the shoreline once again during the Ocean Conservancy’s 2014 International Coastal Cleanup.
They won’t be alone.
More than 2,000 volunteers are expected to clean up local beaches across Sarasota County from 8 a.m. to noon, said Wendi Crisp, program coordinator for Keep Sarasota County Beautiful. The popular event, going for more than 20 years, reached its capacity of volunteers earlier this week.
Crisp said the high turnout was due to area residents’ strong sense of community and connection their local ecosystems.
“People take ownership,” she said. “They say ‘This is where I live. This is my beach. This is my park.’ I have some groups that come every year and go clean the same area.”
Among the volunteers will be about 800 students from elementary, middle and high schools.
Fishing lines, whiskey bottles, golf balls, even a .22-caliber revolver — that one he turned over to police — the list of waste retrieved by Vine is as long as it is varied. But all of the items he’s collected share an underlying principle: each were polluting the environment.
“It’s not only disgusting,” Vine said of the rubbish. “But the wildlife has to live with our mess.”
It’s for that reason that he and other members of the Nokomis-based Suncoast Reef Rovers scuba diving club have been cleaning Service Club Park in Venice for more than 15 years. On Saturday morning, the Suncoast Reef Rovers will scour the shoreline once again during the Ocean Conservancy’s 2014 International Coastal Cleanup.
They won’t be alone.
More than 2,000 volunteers are expected to clean up local beaches across Sarasota County from 8 a.m. to noon, said Wendi Crisp, program coordinator for Keep Sarasota County Beautiful. The popular event, going for more than 20 years, reached its capacity of volunteers earlier this week.
Crisp said the high turnout was due to area residents’ strong sense of community and connection their local ecosystems.
“People take ownership,” she said. “They say ‘This is where I live. This is my beach. This is my park.’ I have some groups that come every year and go clean the same area.”
Among the volunteers will be about 800 students from elementary, middle and high schools.
Volunteer helps clean racist graffiti on McHenry home
The racially charged graffiti that marred the garage of a McHenry home has been power washed away and painted over thanks to a helping hand.
McHenry police were following some leads on the case Thursday, the day after the garage of a Drake Court home, which also operates as a day care, was marked with the threat “Go away [racial epithet] or else die,” and the car also was vandalized with the phrase “[racial epithet] ride,” Deputy Chief John Birk said.
The vandalism occurred sometime between 7:40 a.m. Wednesday when some of Cindy Dunklin’s day care attendees arrived and 8:10 a.m. when she took her daughter out to the bus, she said. Her daughter is in kindergarten.
Dunklin is white, and her husband is black.
This is the second time the house has been vandalized, Birk said. The first incident occurred in 2012.
Some of Dunklin’s clients have left her day care, which is called Garden Patch Kids, since the second incident, she said, adding that she’s now looking for new clients.
Her full-service business can be reached at 815-307-3790.
By Thursday afternoon, though, the graffiti was off the house and the garage looks “brand spanking new,” Dunklin said, adding that she scrubbed the car and then took it to Gerber Glass for a buff.
Lake in the Hills resident and Woodstock-based JH Power Cleaning Services owner Josh Harrison volunteered to paint the house after hearing of the vandalism.
“I wasn’t really surprised, just disappointed,” Harrison said. “She runs a children’s day care. That’s not something you want young minds to see.”
If Harrison’s efforts had been unsuccessful, the Dunklins would have had to pay $500 to get the garage door replaced and the car fixed, Dunklin said.
“It’s really nice and a blessing,” she said of Harrison’s offer. “Thank the lord good people still exist.”
No suspects had been identified as of Thursday afternoon, Birk said. Extra patrols have been conducted in the neighborhood on a routine basis.
Police also have conducted a neighborhood canvass, interviewed neighbors and anyone that might have an issue with any of the residents, compared the two incidents for similar leads and evidence and sent a notice to surrounding communities to see if there have been any similar incidents, Birk said.
McHenry police were following some leads on the case Thursday, the day after the garage of a Drake Court home, which also operates as a day care, was marked with the threat “Go away [racial epithet] or else die,” and the car also was vandalized with the phrase “[racial epithet] ride,” Deputy Chief John Birk said.
The vandalism occurred sometime between 7:40 a.m. Wednesday when some of Cindy Dunklin’s day care attendees arrived and 8:10 a.m. when she took her daughter out to the bus, she said. Her daughter is in kindergarten.
Dunklin is white, and her husband is black.
This is the second time the house has been vandalized, Birk said. The first incident occurred in 2012.
Some of Dunklin’s clients have left her day care, which is called Garden Patch Kids, since the second incident, she said, adding that she’s now looking for new clients.
Her full-service business can be reached at 815-307-3790.
By Thursday afternoon, though, the graffiti was off the house and the garage looks “brand spanking new,” Dunklin said, adding that she scrubbed the car and then took it to Gerber Glass for a buff.
Lake in the Hills resident and Woodstock-based JH Power Cleaning Services owner Josh Harrison volunteered to paint the house after hearing of the vandalism.
“I wasn’t really surprised, just disappointed,” Harrison said. “She runs a children’s day care. That’s not something you want young minds to see.”
If Harrison’s efforts had been unsuccessful, the Dunklins would have had to pay $500 to get the garage door replaced and the car fixed, Dunklin said.
“It’s really nice and a blessing,” she said of Harrison’s offer. “Thank the lord good people still exist.”
No suspects had been identified as of Thursday afternoon, Birk said. Extra patrols have been conducted in the neighborhood on a routine basis.
Police also have conducted a neighborhood canvass, interviewed neighbors and anyone that might have an issue with any of the residents, compared the two incidents for similar leads and evidence and sent a notice to surrounding communities to see if there have been any similar incidents, Birk said.
Cleaning chimney not a DIY project
Question: Can I clean my own chimney? I don’t want to spend tons of money and be told I have to make expensive repairs just to use the fireplace.
— Rich C. in Portland, Maine
Answer: Your reluctance is understandable, because the chimney cleaning industry, like other contractor services, has suffered in recent years from scams. Unscrupulous scammers often target new homeowners or seniors, advertising unbelievably low prices for a chimney cleaning. They then sock the homeowner, after a cursory (or even no) inspection of their chimney, with a huge cleaning and repair bill.
Still, if you want to safely use your fireplace, an annual cleaning and inspection is extremely important. Contact more than one chimney cleaning service (three or more if possible) and get a price quote. Don’t agree to any work until you’ve seen estimates from a few services. Don’t be pressured into a sale you’re not ready for.
Your home’s furnace is another item that should get a checkup from a heating professional. Again, if the contractor inspecting your furnace says repair work needs to be done, get multiple estimates before agreeing to anything.
Those concerns aside, you can do some basic inspection and maintenance tasks yourself. These don’t replace the contractor, but help you get familiar with your house’s heating systems.
You can visually inspect the firebox and damper, and check the bottom part of the chimney flue. Open the damper and use a flashlight to look up the flue, checking for debris like leaves or nests, as well as creosote buildup. This black, sticky gunk is extremly flammable and is one of the things professional sweeps take care of. It’s also difficult to remove without the right equipment.
Clean the damper and firebox by removing ashes and unburnt wood (when they’re fully cooled) and brushing ashes and residue from the visible parts of the fireplace.
Get ready to turn on the heating system now, as well. Buy replacement filters and schedule the furnace’s annual inspection. Clean dust and debris from the registers and the air intake cover.
Home tip
MONICA GELLER’S 14 BEST OCD TIPS
it comes time for me to clean my apartment, I have no patience, no desire and no idea where to start. I usually get as far as taking out a spray bottle of disinfectant and cleaning around the various piles of clutter that have accumulated, before becoming overwhelmed and sitting down for a snack, never to finish my task. When I recently found myself in this exact scenario, I turned the TV on during my snack break and started watching “Friends.” It was The One With The Chicken Pox, and Monica was obsessing over the way her boyfriend Richard made the bed. In life, we can all take some notes from Monica’s OCD ways when it comes to tidying up, because wouldn’t life just be nicer when our toilet paper is folded at the tip? Here are 14 of Monica’s anal retentive rules to remember next time you need to clean.
1. Categorize Your Towels: Eliminate bathroom disasters by sorting towels into “everyday use,” “fancy,” “guest,” and “fancy guest.”
2. Use Logic To Properly Make The Bed: The duvet tag should be at the bottom right corner and flower-covered sheets should face up, not down, because that’s where the sun would be. You get it…
3. Clean Your Cleaning Supplies: Monica uses a Dustbuster to remove dirt from the vacuum cleaner, and wouldn’t be opposed to using an even smaller vacuum to clean the Dustbuster. Desperate times call for desperate measures.
4. Iron Wrapping Paper: There’s no need to be wasteful, and you might as well get out the creases while you’re busy saving the environment.
5. When In Doubt, Clean: Keep your own space spick and span at all times, clean up after others because they’re incapable of cleaning up after themselves properly, and even wash the neighbor’s car if you feel so obliged. In Monica’s world, a clean world is a happy world.
6. Wash Before White: If you’re about to touch something white, go wash your hands thoroughly and do not stop until you’ve sang the entire “Happy Birthday” song. Feel free to also send guests and significant others to do the same if they’re about to reach for something white.
7. Keep A Ribbon Drawer: Obviously something everyone needs, color-coded and organized by ribbon thickness for quick selection during gift wrapping and party emergencies.
8. Every Disc Has A Case: Whether they’re DVDs or CDs (for those of you still trapped in the ’90s), every disc should remain in its appropriate case. Finding “Top Gun” in the “Pretty Woman” case could throw you off schedule and destroy your day.
9. Label Everything: Photographs, kitchen mugs, dishes … basically everything deserves a label in case something goes missing. If you’re super organized, you can create a file system for photos with key search words like “dead” or “dogs.” Which reminds us…
10. Buy A Label Maker: Monica spent eight hours with her label maker organizing a filing system in which she researched and wrote about a variety of career fields. She continued to label everything in her giant, rent-controlled apartment.
11. Toilet Paper Etiquette: When you’re done with the toilet paper, carefully fold the tip into a point for the next person’s ease of use.
12. Bake With Precision: Do not bake a recipe for any more or less time than the recipe calls for, sprinkle ingredients in clockwise, circumference circles and do not eat anything before it’s cooked.
13. Use Military Time: It’s more efficient.
14. Have A Secret Junk Closet: The need to have a clean, crisp-looking countertop free of clutter poses a problem when you own too much stuff. For this, keep a locked closet or room in your house filled to the brim with your shit.
10 Hidden Health Dangers Lurking in Your Home
Air pollution. Hazardous waste. Pesticides in food. Cellphone radiation. The list of hazards and toxic pollutants that can harm our health seems to grow with almost daily. But what you may not know is some of the biggest dangers are only as far away as your kitchen cabinet, medicine chest, or garage.
“When we buy products, especially everyday personal-care products, we assume they're safe. And it likely doesn't occur to most people that they may be using them improperly, or running risks even if they do follow instructions,” says Jody Rohlena, a senior editor of ShopSmart, published by Consumers Union.
Here’s a list of home products and pollution sources whose risks may surprise you.
Aerosol sprays: Chemicals used to propel sprays, including hair and antiperspirants, can cause lung problems and trigger allergies and asthma. Tip: Swap aerosol hair sprays for pump products. Close your mouth and eyes when you use a spray.
Special: The Healing Powers of Vinegar: Arthritis, Heart, Brain, More
Household cleaners: Those chemical products you may be using to get your home sparkling clean and healthy may actually be doing just the opposite. A 2009 study by the Environmental Working Group identified 457 air contaminants – 24 linked to serious health concerns, including cancer – in 21 household cleaners. Tip: Always read product labels, follow directions for use, and open a window or run a fan when cleaning. Consider non-toxic homemade cleaning products. To clean glass, mix one tablespoon of vinegar or lemon juice with one quart of water.
Air fresheners: Commercial air fresheners often contain volatile organic compounds and phthalates, some of which are linked to cancer and reproductive problems. Tip: To remove odors and purify the air inside your home, open windows when possible, run your air conditioner or heating system, and consider a filter-based air purifier.
Cosmetics: Women who use months-old mascara, leave their makeup bag in a hot car, or use a little water or saliva to moisten the tip of an eyeliner applicator put themselves at risk for serious eye infections. Preservatives in makeup that keep them free of bacteria can be compromised by water, saliva, heat, and contaminants on hands. Tip: Wash your hands before applying makeup. Replace mascara every two to four months. Discard eye shadow and liners after a year. Store makeup in a cool, dry place.
Contact lenses: Failing to keep your contact lenses and cases clean can put you at risk for potentially blinding bacterial infections. Tip: Wash your hands with soap and dry them before touching lenses. Clean your lens case by dumping the used solution and rinsing it with fresh solution, before allowing it to air dry. Replace the case every three months. Never rinse lenses in water.
Antibacterial products: Researchers have found that triclosan – an antibacterial chemical used in soaps, deodorants, mouthwashes, toothpastes, bedding, clothes, carpets, toys, and trash bags – causes health problems in laboratory tests involving animals. Tip: There is little research to suggest antibacterial products are better than soap and water.
Radon: Naturally occurring radon gas is the leading cause of lung cancer among nonsmokers. It can seep into your home from rocks and soil under your home. Tip: Test your house for radon, using an inexpensive ($20-40) monitor. If levels are higher than EPA’s designated safe standard – 2 to 4 picocuries per liter (pCi/L) – a radon-abatement specialist can usually remedy the situation, usually through a gas-venting system, for between $800 and $2,500.
Combustion gases: Carbon monoxide (CO) and other combustion gases are among the biggest indoor hazards. They can be released by faulty gas stoves, furnaces, and gas generators, as well as wood, kerosene, and propane heaters. Tip: Have your fuel-burning appliances inspected annually. Install CO alarms on each level of your house, including the basement. Change the batteries at least every year, and replace the alarms every five years.
Mouthwash: Some consumers have claimed using mouthwash stained their teeth or affected their sense of taste. The American Dental Association has said the ingredient responsible — cetylpyridinium chloride — is found in many mouthwashes. Tips: If you notice brown spots on your teeth or a change in your sense of taste after using a mouthwash, stop using it. Flossing, brushing, and dental cleaning are all that’s need to keep your teeth and gums healthy.
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